Refund policy
● Conditions that accept returns
It is unopened and unused, and we will accept only those who contact me within 3 days after the product arrival.
[Customer convenience return / exchange]
In case of unused and unopened: Corporate price (tax included) is refunded full.
If you have opened it: 50% of the product price (tax included) will be refunded.
Delivery fee and fee will not be refunded regardless of the open state. Also, the return charge will be borne by the customer.
※ If applicable below, it is considered to be opened.
A recessed reclaimed to damage the product intentionally
Product tag is removed
Parts vinyl packaging is opened
In addition, there are evidence used for the product itself
● We do not accept returns and replacement of used products.
※ The following is considered used as used.
There is exhaustion or damage that can not occur in the trial arrival.
A smell of perfumes, smells such as a mouse, etc. adhering to makeup dirt.
[Return / exchange by trouble or defect]
Replace the product price (tax included), shipping fee and fee full refund or the same product.
● About refund
【Credit card payment】
Refund to the same credit card as at purchase
After receiving the returned product on this site, up to two months before the refund processing is completed at the card company
* Cautions The credit card company used may cause the amount of refund amount from the amount of billing of the bill and draw a refund amount, or if you claim it to the concert, it may be refunded after the next month.
【Bank transfer】
After confirming the returned product by our company, about one week
● Return contact information: 0248-29-8777
Email Address: info@watasijapan.co.jp
Returned address: 〒9610003 Hakuga City, Fukushima Prefecture, Shirakawa City, Izumida-Izumi, JAPAN
Returns If the initial failure is defective, the Company will pay.
If you are in the case of customer convenience, you will be paid by our customers.
It is unopened and unused, and we will accept only those who contact me within 3 days after the product arrival.
[Customer convenience return / exchange]
In case of unused and unopened: Corporate price (tax included) is refunded full.
If you have opened it: 50% of the product price (tax included) will be refunded.
Delivery fee and fee will not be refunded regardless of the open state. Also, the return charge will be borne by the customer.
※ If applicable below, it is considered to be opened.
A recessed reclaimed to damage the product intentionally
Product tag is removed
Parts vinyl packaging is opened
In addition, there are evidence used for the product itself
● We do not accept returns and replacement of used products.
※ The following is considered used as used.
There is exhaustion or damage that can not occur in the trial arrival.
A smell of perfumes, smells such as a mouse, etc. adhering to makeup dirt.
[Return / exchange by trouble or defect]
Replace the product price (tax included), shipping fee and fee full refund or the same product.
● About refund
【Credit card payment】
Refund to the same credit card as at purchase
After receiving the returned product on this site, up to two months before the refund processing is completed at the card company
* Cautions The credit card company used may cause the amount of refund amount from the amount of billing of the bill and draw a refund amount, or if you claim it to the concert, it may be refunded after the next month.
【Bank transfer】
After confirming the returned product by our company, about one week
● Return contact information: 0248-29-8777
Email Address: info@watasijapan.co.jp
Returned address: 〒9610003 Hakuga City, Fukushima Prefecture, Shirakawa City, Izumida-Izumi, JAPAN
Returns If the initial failure is defective, the Company will pay.
If you are in the case of customer convenience, you will be paid by our customers.